Tree Replacement
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Need to replace your tree? Jonsteen will be happy to provide a free small-sized seedling replacement fresh from our nursery! The tree is free! You pay only shipping & handling! The cost for shipping your replacement seedling is $4.60. Additional replacements to the same address are $1.00 per tree. Upgrade to a larger tree! And if you'd like, you can trade up to a larger or different tree. Jonsteen will give you a $6.99 credit per replacement towards your purchase. Order your replacement tree online! It's easy to order a replacement tree online. If your tree has perished despite your honest efforts, you can use "TreeHelp1" at checkout to get your replacement credit. Note: Our replacements are based on our small-size seedlings, but you can apply your replacement credit toward anything you like on a one-for-one basis (one credit can be applied to one item). For multiple replacement credits please contact customer service at: customerservice@jonsteen.com. Need some fresh seeds? If you need replacement seeds for one of our grow kits, they're free! Just let us know what kind of seeds you need, and re-use your grow kit when they arrive! For international seed replacements there is an $8.00 USD shipping charge (permits may be required). Get in touch with Jonsteen! For customer service, call us toll-free at 1-888-387-3379 or e-mail us at: customerservice@jonsteen.com. Let us know how we can help! |