Tree Replacement

Need to replace your tree?

Jonsteen will be happy to provide a free small-sized seedling replacement fresh from our nursery!

The tree is free! You pay only shipping & handling!

The cost for shipping your replacement seedling is $4.60. Additional replacements to the same address are $1.00 per tree.

Upgrade to a larger tree!

And if you'd like, you can trade up to a larger or different tree. Jonsteen will give you a $6.99 credit per replacement towards your purchase.

Order your replacement tree online!

It's easy to order a replacement tree online. If your tree has perished despite your honest efforts, you can use "TreeHelp1" at checkout to get your replacement credit.

Note: Our replacements are based on our small-size seedlings, but you can apply your replacement credit toward anything you like on a one-for-one basis (one credit can be applied to one item). For multiple replacement credits please contact customer service at: customerservice@jonsteen.com.

Need some fresh seeds?

If you need replacement seeds for one of our grow kits, they're free! Just let us know what kind of seeds you need, and re-use your grow kit when they arrive! For international seed replacements there is an $8.00 USD shipping charge (permits may be required).

Get in touch with Jonsteen!

For customer service, call us toll-free at 1-888-387-3379 or e-mail us at: customerservice@jonsteen.com. Let us know how we can help!