International Orders

International Order Processing

The Jonsteen Company is a truly international nursery. We regularly ship trees and tree seeds to all corners of the Earth; however, every country has their own rules and regulations regarding the importation of plants and seeds. Once an international order is placed, we will contact the customer directly with their country's additional importation requirements, if any, and associated expenses, including shipping/handling. Customers will be given the opportunity to refund their order at this time, or proceed with fulfillment.

Here are a few basic points regarding international shipping:

• Many countries require that a Phytosanitary Certificate accompany shipments of live tree seedlings and seeds. These certificates serve as proof of inspection by our local agriculture department, and cost an additional $75/each. Only one Phytosanitary Certificate is required per order.
• Along with a Phytosanitary Certificate, some countries — like China, South American countries, and many Middle Eastern countries — require the purchaser to acquire an import permit from their local authorities before they will be allowed to import plants or seeds into the country. In these cases, the import permit must be faxed or emailed to us before our agricultural department will issue a Phytosanitary Certificate.
• With guidance from the United States Department of Agriculture, we carefully follow each country's rules and regulations pertaining to the shipment of live plant material. While the majority of international parcels reach their destination without issue, our tree products are sometimes restricted in error. Because the proper application of international agricultural regulations is outside of our control, all international sales are final.

International Rules & Regulations

Here is a list of requirements for regions around the world. This is by no means a complete list of international import requirements, which are continually changing. Any international customers should inquire with their local authorities about the rules & regulations for their country and region:

Argentina	The import of trees, plants, and plant products is prohibited.
Australia	The import of plants and biological goods is prohibited.
Belize	The import of plants and plant products is prohibited.
Bolivia	All plant and meat products being imported into the country will require a sanitary or Phytosanitary Certificate from The Servicio Nacional de Sanidad Agropecuaria e Inocuidad.
Brazil	A Phytosanitary Certificate is required for all live seedlings and seed kits. Additionally, an import permit is required for all orders of live seedlings.
Canada	A Phytosanitary Certificate is required for all live seedlings and certain seed kits.
Chile	A Phytosanitary Certificate is required for all live seedlings and seed kits. An import permit is required before order can be shipped.
China	A Phytosanitary Certificate is required for all live seedlings and seed kits. An import permit is required before order can be shipped.
Colombia	The import of plants and plant products is prohibited.
Costa Rica	A Phytosanitary Certificate is required for all live seedlings and seed kits. An import permit is required before order can be shipped.
Cuba	Due to the long-standing trade embargo we are unable to ship to Cuba.
Ecuador	A Phytosanitary Certificate is required for all live seedlings and seed kits. An import permit is required before order can be shipped.
El Salvador	A Phytosanitary Certificate is required for all live seedlings and seed kits. An import permit is required before order can be shipped.
European Union	A Phytosanitary Certificate is required for all live seedlings and seed kits. All pine trees and seeds are currently banned within the EU.
French Guiana	A Phytosanitary Certificate is required for all live seedlings and seed kits. An import permit is required before order can be shipped.
Guatamala	A Phytosanitary Certificate is required for all live seedlings and seed kits. An import permit is required before order can be shipped.
Guyana	A Phytosanitary Certificate is required for all live seedlings and seed kits. An import permit is required before order can be shipped.
Honduras	The import of plants and plant products is prohibited.
Hong Kong	The import of plants and plant material is prohibited.
Iceland	Live flowers and plants will need a special Phytosanitary Certificate from the country of origin, which must then be fully supported by the Icelandic Agricultural Research Institute before being allowed admittance into the country.
India	Plants and plant products such as seeds or fruits are prohibited without prior permission.
Iran	The import of plants and plant material is prohibited.
Israel	The Ministry of Agriculture in Israel states that “Importing plants and plant products into Israel, either commercially or in passengers’ ‎personal baggage, is subject to permission by the Plant Protection and Inspection Services (PPIS) of the Ministry of Agriculture.” Additionally, "Permits are required for importing fresh produce, plants, plant products, seed, ‎ propagation material, and biotic material.”
Japan	A Phytosanitary Certificate is required for all live seedlings and seed kits. Plants and animals must be presented to the plant or animal quarantine officer for quarantine inspection prior to Customs examination.
Jordan	Importing plants and plant products is prohibited unless permission has been obtained.
Kuwait	The import of plants and plant material is prohibited.
Laos	The import of plants and plant material is prohibited.
Mexico	The import of plants and plant products is prohibited.
Nicaragua	A Phytosanitary Certificate is required for all live seedlings and seed kits. An import permit is required before order can be shipped.
Pakistan	Plants and plant material (including cut flowers), whether live or dead, is prohibited unless accompanied with a Phytosanitary Certificate from the country of origin and an import permit from the Pakistan Ministry of Agriculture (Department of Plant Protection).
Panama	A Phytosanitary Certificate is required for all live seedlings and seed kits. An import permit is required before order can be shipped.
Paraguay	A Phytosanitary Certificate is required for all live seedlings and seed kits. An import permit is required before order can be shipped.
Peru	A Phytosanitary Certificate is required for all live seedlings and seed kits. An import permit is required before order can be shipped.
Philippines	All plants, planting materials, fruits and vegetables, regardless of quantity, require an import permit and must be declared upon arrival.
South Africa	The import of live plants is heavily restricted; as a result we are unable to ship live seedlings to South Africa at this time. A Phytosanitary Certificate is required for all seed kits.
Suriname	A Phytosanitary Certificate is required for all live seedlings and seed kits. An import permit is required before order can be shipped.
Switzerland	A Phytosanitary Certificate is required for all live seedlings and seed kits. All pine trees and seeds are currently banned.
Taiwan	A Phytosanitary Certificate is required for all live seedlings and seed kits. An import permit is required before order can be shipped.
Turkey	A Phytosanitary Certificate is required for all live seedlings and seed kits. Order must be shipped within 14 days of receiving the Phytosanitary Certificate.
United Kingdom	A Phytosanitary Certificate is required for all live seedlings and seed kits.
Uruguay	The import of plants and plant products is prohibited.
Vatican City	The import of live plants is prohibited. Importing plant products is heavily restricted.
Venezuela	A Phytosanitary Certificate is required for all live seedlings and seed kits. An import permit is required before order can be shipped.
New Zealand	The import of plants and plant material is heavily restricted; as a result we are unable to ship to New Zealand at this time.