The Best Guarantee in the Nursery Business.

Need to replace your tree?

If your tree has perished despite your honest efforts, Jonsteen will be happy to provide a free small-sized seedling replacement fresh from our nursery!

The tree is free! You pay only shipping & handling!

The cost for shipping your replacement seedling will vary depending on your location (typically around $6 for domestic shipments). International shipments will likely require additional permits and associated costs. 

Upgrade to a larger tree!

And if you'd like, you can trade up to a larger or different tree. Jonsteen will give you a $8.99 credit per replacement towards your purchase.

Order your replacement tree online!

It's easy to order a replacement tree online! Just use discount code "TreeHelp1" at checkout to get your replacement credit.

Please note: Our replacements are based on our small-size seedlings, but you can apply your replacement credit toward anything you like on a one-for-one basis (one credit can be applied to one item). For multiple replacement credits please contact us.

Need some fresh seeds?

If you need replacement seeds for one of our grow kits, they're free! Just let us know what kind of seeds you need, and re-use your grow kit when they arrive! (For international seed replacements, shipping charges and additional permits may be required.)

Get in touch with Jonsteen!

For customer service, call us toll-free at 1-888-387-3379, write us a note on our contact page, or e-mail us directly at: customerservice@jonsteen.com. Let us know how we can help!